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Microsoft Manual of Style (4th Edition), by Microsoft Corporation
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Maximize the impact and precision of your message! Now in its fourth edition, the Microsoft Manual of Style provides essential guidance to content creators, journalists, technical writers, editors, and everyone else who writes about computer technology. Direct from the Editorial Style Board at Microsoft—you get a comprehensive glossary of both general technology terms and those specific to Microsoft; clear, concise usage and style guidelines with helpful examples and alternatives; guidance on grammar, tone, and voice; and best practices for writing content for the web, optimizing for accessibility, and communicating to a worldwide audience. Fully updated and optimized for ease of use, the Microsoft Manual of Style is designed to help you communicate clearly, consistently, and accurately about technical topics—across a range of audiences and media.
- Sales Rank: #30720 in Books
- Published on: 2012-01-25
- Original language: English
- Number of items: 1
- Dimensions: 8.90" h x 1.10" w x 7.30" l, 1.67 pounds
- Binding: Paperback
- 464 pages
About the Author
Developed by senior editors and content managers at Microsoft Corporation.
Most helpful customer reviews
31 of 34 people found the following review helpful.
Update was needed, partly fulfilled
By John Wight
My review consists of commentary for three areas of Microsoft's update: (1) the pros and cons of the manual, (2) stylistic considerations, and (3) the need for the manual.
The Pros and Cons of the Manual
Pros
1. It is affordable. I have yet to meet someone who paid the full purchase price for the previous edition, which approximated nearly $100 upon release.
2. It includes conventions for documenting newer technologies and content. The standards for documenting XML-based content and mobile technologies will probably be helpful to me.
3. Sensible prescriptions. Although many might disagree with specific style prescriptions, I find the general prescriptions straightforward and well-advised, as described in the section "Principles of Microsoft style."
Cons
1. It lacks an electronic version. This is no small detail as the printed book is not in color. I was specifically curious to find out how Microsoft prescribes documenting its new Windows 7 color scheme in its boxes (by default, the boundaries are translucent, showing whatever is behind it). Unfortunately, the book provides no enlightenment. However, I found an advance, sample chapter on the internet, and only then could I determine that Microsoft uses a silver color, and not the default scheme (unless, of course, they are simply using the default scheme over silver wallpaper, in which case the prescription is to change the default Windows wallpaper). Color is important, and that is just one reason why an electronic version is needed.
2. It is decidedly less readable than the previous version. The new edition does not employ spacing as well as its predecessor and the text is often quite small, especially in tables (other reviewers touting more white space are not reading extensively, but looking in cursory fashion at the boundaries of the pages, where this illusion has been successfully presented). It varies font size--often annoyingly so--but in no case is the text ever larger than in the previous version. Lastly, the sans-serif-based font used for the body text of this printed book does not serve it well (again, people often forget or do not know that the appearance of typeface in layout can often be inversely related to its readability, especially in print, as is the case here). This last point must have been an oversight in the printing (this is 430-page book, not a website), or Microsoft's faithfulness to Calibri is approaching a type of zealotry. Also, the paper is much thinner and cheaper in this version. One more: more graphics and non-textual presentation is needed here instead of so much text.
3. It is too long and includes irrelevant issues. Though the descriptions are concise, and even sparse, much of the content categories are unnecessary. This edition has grown considerably, but includes information on best practices for blogging, SEO optimization, as well as the propriety of shaking hands in international settings. These are all important, but are better treated in other publications for audiences with slightly different or broader roles than the technical communicator. It is better to treat core standards in depth than to present all possible issues with generic, possibly trite, recommendations.
Stylistic Considerations
On one hand, Microsoft has a tendency to over-prescribe a bit, in my opinion, on a few, trivial issues of style. For example, the new edition asserts that using the article "the" should be restored in all cases as it did in yore, and that the use of the pronoun "that" should likewise regain its status of being a fundamental syntactical ingredient. This, it asserts, helps with a world-wide audience. In reality, these are organization-specific decisions, with no real over-riding linguistic basis to account for the variety of contexts in which you may write.
On the other hand, disputations or debate of specific stylistic descriptions are generally not very useful or meaningful. Perspectives will always differ--and they always should--to some degree. For proficient communicators, the questions are mostly moot: after some time, you develop good judgment for what is needed in your organization, which should trump allegiances to published prescriptions.
Further, such questions are especially moot if you are a contractor with no tenure at any specific organization. In this case, the business reasons for an orthodox adherence to MMOS will almost surely outweigh any linguistic considerations for deviating from the manual. As experienced contractors know, those who hire technical communicators often do not have the most informed basis for judging their work, even if they think they do because they memorized a specific prescription from their college composition course. As a result, if you have no instruction otherwise, and if you rigidly follow the manual, any employer taking issue with your final choices is essentially taking issue with Microsoft. Whether you like it or not, Microsoft is the defacto (a word the manual expressly proscribes for being "non-English") authority for Windows-based products, and even for software documentation in general. So you can end your disputes with project managers, engineers, marketers, and management by simply quoting chapter and verse and then handing them the customer service telephone number to Microsoft Corporation (which is not toll-free). Encourage them to take up the good fight and effect global change. No one can genuinely criticize you for following these recommendations, absent any others. You will need the latest edition of MMOS on hand to keep this argument tight.
Overall, I find the stylistic prescriptions to be generally well-reasoned and sensible for the proper purposes and contexts of using a published standard.
The Need for the Manual
Microsoft has done an admirable, if not excellent, job in this endeavor to standardize technical publications. Over the span of decades now, they have demonstrated persistence and focus on an enterprise that probably has not provided much direct revenue. They have collected, organized, and fashioned important and useful conventions in our field. Their work has benefited their products, the products that interact with Windows, and the overall state of technical documentation.
Excluding outside factors, I rate this publication as 3.5/5 stars. But Amazon's options do not allow such parsing. Having to decide upon a whole number, I round up to 4 stars because of the good will and sustained efforts Microsoft has taken in this endeavor.
30 of 33 people found the following review helpful.
Kindle edition is awful
By Amazon Customer
Although the book itself is fine, the Kindle format is just awful.
Tables are pasted randomly as grey IMAGES of doubtful quality and often are too small to read. You have to tweak the font size setting to get bigger scale, but then font becomes enormous while images become just slightly more readable :(
Dear Amazon, please, update the Kindle edition :(
It is inconvenient and impossible to read it the way it is right now.
17 of 19 people found the following review helpful.
Great Update to a Technical Publications Standard
By Will Kelly
As a technical writer, the Microsoft Manual of Style is the first style guide I reach for when I am a working on documentation project when the organization doesn't have a corporate style guide. Now, Microsoft has published the Microsoft Manual of Style, 4th Edition that includes some timely updates documenting how Microsoft's editorial style is adapting and changing to meet new technologies.
The Microsoft Manual of Style is a soup to nuts guide to the Microsoft style for writing technical documentation. I like its holistic approach that includes principles of Microsoft Style, web content, international audience considerations, writing about user interface guidelines, and writing procedures. It rounds out with a well-documented usage dictionary. The Microsoft writers and editors behind this edition have put together a solid guide that can serve both experienced and novice writers alike even just to help resolve stylistic arguments during the writing and editing of documents. Some notable updates in this edition include how Microsoft handles writing about mobile phones, gestures, Search Engine Optimization (SEO), and for international audiences.
Chapter 2 Content for the web could really benefit from some screen shot examples from Microsoft web properties to show examples. It also is light on Community-based content coverage. Sparing my feelings as a technical writer, I realize community provided content is playing a role in documentation and support. Unfortunately, I've had my issues with community provided content as a user seeking support online for technical issues. The body of practical knowledge on managing community provided content seems scant in my opinion and I was hoping to see some substantive guidance on editing and managing such content in this edition of the style guide.
The change in tone in this edition of the style guide is quite refreshing. While it is easy to nerd it up on what is right or wrong when it comes to writing style, this edition breaks down many stylistic decisions as Microsoft style versus Not Microsoft Style.
This latest edition also has a fresh new design, which is cool to see since the design of the last couple of editions seems to bleed together in my memory. There is more white space and a new font from previous editions, which makes adds a lot to the style guide.
I recommend the Microsoft Manual of Style because this edition has some nice and timely updates. Previous editions of the Microsoft Manual of Style have also served me well and the guide is helpful to writers and non-writers alike tasked to write technical documents. The guiding principles set out in this edition of the style guide can help writers of all experience levels.
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